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Refund and Return Policy

Refund and Return Policy for DCL Electrical

Thank you for choosing DCL Electrical for your electrical service needs. We want to ensure your satisfaction with our services. Please read our Return and Refund Policy carefully to understand the terms and conditions regarding returns and refunds.

1. Returns

1.1 Service Satisfaction

If you are not satisfied with the electrical services provided by DCL Electrical, please contact us within 7 days of the service completion. We will work with you to address any concerns and, if necessary, arrange for a follow-up visit to rectify the issue.

2. Refunds

2.1 Service Fees

Refunds for service fees will be considered on a case-by-case basis. If you believe you are entitled to a refund, please contact us within 7 days of the service completion. Refunds may be issued if the service did not meet the agreed-upon specifications or if there was an error on our part.

2.2 Billing Errors

If you believe there has been an error in billing, please contact us immediately for an investigation. We will promptly correct any billing errors and, if applicable, issue a refund.7

3. Exclusions

3.1 Force Majeure

DCL Electrical shall not be liable for any failure or delay in performance due to circumstances beyond its control, including but not limited to acts of nature, government actions, labor disputes, equipment failures, or other unforeseen circumstances.

4. Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please contact us through the channels provided on our website.

5. Changes to this Policy

DCL Electrical reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

By using our services, you acknowledge that you have read and understood this Return and Refund Policy, and you agree to be bound by its terms and conditions.